Aftercare

Our customers are at the heart of everything we do.

We pride ourselves on the support and care we provide our customers every day

We have a dedicated team that are on-hand to help before, during and after your services launch. Whether you simply want content changed or a new landing page designed for a promotion, our dedicated team are available to answer questions and provide any support or guidance requested. All PageNorth clients have access to our support portal where new support tickets can be raised and updated, existing and previous tickets can be viewed as well as general account information.

Dashboard

We provide a dashboard for our customers which allows them to conveniently view all of their websites at a glance. We're dedicated to providing excellent responsive websites, our clients can quickly view how their websites look on multiple devices from their browser.

Live chat

Our managed clients have priority access to our live chat system where questions can be asked and tickets can be raised swiftly. You can also use our chat system to request information on any of our plans and our agents will arrange a callback to discuss your requirements.

Help desk

Our help desk system ensures you get access to the support you require in an efficient and easy manner. All tickets that are submitted into our help desk are organised on a priority basis and all new tickets raised will receive a reply within 24 hours from one of our help desk team.