Onboarding and Aftercare

Our Process

Start Here
STEP 1

Contact our team

The first step is to reach out to us. We will listen to your ideas and use them to discuss which services will work best for you and your business.

STEP 2

Sign Up

After our initial discussion, one of our project managers will send you a formal quotation which will cover the services we propose and the benefits this will bring.

STEP 3

Submit Content

Once you're onboarded, you will be given access to our support portal where you can forward ideas, content, and requests for your new website.

STEP 4

Development Starts

Once we fully understand what you want and need on your website, we will get started on building your project.

STEP 5

Review

Your feedback and input are key when it comes to your project. You will be involved in the review process and anything you're unhappy with can be changed.

Infinite Updates

Unlimited Changes.

At PageNorth, we think that a website is never finished - that's why we offer unlimited updates and changes to your managed websites. Yep, that's right, UNLIMITED changes. From small tweaks to full redesigns, it's all included in your managed service plan for no extra cost.

Our customers are at the heart of everything we do.

Online Dashboard

Our online dashboard allows you to view all of your websites at a glance. We are dedicated to providing excellent responsive websites, so you can view how your website looks on multiple devices from your browser.

Live Chat

You will get priority access to our live chat system as a client. You can ask questions and raise tickets efficiently using this, as well as being able to request a callback with our agents for any type of discussion.

Help Desk

The helpdesk ensures that you get access to any support you may need quickly. All tickets submitted to the helpdesk are organised on a priority basis, so anything urgent will be dealt with and you won't be left waiting.

You will receive unmatched support and care as a client

Our dedicated team will stand behind you before, during, and after the launch of your service. We've got you covered whether it's small content changes or a brand new landing page.

You will have full access to our online support portal, where you can raise new support tickets, update ongoing ones, view previous tickets, and access your general account information.
Support Customer

We’d love to hear about your project.

Get in touch to find out how we can help your business
PageNorth
PageNorth Limited © 2024.
All rights reserved.
Office
Itek House
1 Newark Road South, Glenrothes,
Fife, KY7 4NS
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